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Limited Product Warranty

Supreme Windows stands behind our quality products and craftsmanship. We offer complete 2 year warranty and up to 20 years product replacement warranty.

General Warranty

For products purchased after January 1, 2016

Insulating Glass Units: 25 years (Labour 3 years)

Supreme warranties that all insulated glass will be free from defects for a period of 3 years from the date of manufacture. In addition Supreme will supply a new insulated unit to the original delivery site or refund the original purchase price of the failed unit for a further twenty two (22) years from date of manufacture. After three (3) years from the date of manufacture, the customer will be responsible for the installation and arrangement cost of the defective insert unit.

Vinyl Extrusions: 25 years

Supreme warranties that all Vinyl Extrusions will not blister, rot, crack or corrode for 25 years from the date of manufacture.

Installation: 10 years

Supreme warranties all installations done by Supreme installation crews for a period of 10 years.

Steel and Fibreglass Doors: 10 Years (Labour 3 Years)

Supreme warranties that all steel and fiberglass door units are free from defects in manufacturing, materials and workmanship for a period of Ten years from the date of manufacture. After Three years from the date of manufacture, the customer will be responsible for the installation and arrangement cost of the defective door slab. Failure to paint the door, doorlite trim, and jambs within 45 days of installation will void the warranty. Painting the doors in dark colours will void the warranty.

Operating hardware: 10 years

Supreme warranties that all operating window and door hardware is free from defects in manufacturing, materials and workmanship for 10 years from the date of manufacture.

Decorative Doorlites: 10 years (Labour 3 years)

Supreme warranties that all decorative insert options (including blinds) against visual defects, workmanship and seal failure for a period of Three (3) years from the date of manufacture. In addition Supreme will supply a new insert to the original delivery site or refund the original purchase price of the failed unit for a further seven (7) years from date of manufacture. After three (3) years from the date of manufacture, the customer will be responsible for the installation and arrangement cost of the defective insert unit.

Painted / Coated Vinyl: 15 years

The warranty for painted / coated vinyl products is for a period of 15 years against peeling, cracking or blistering and significant ultraviolet discoloration.

Wood Components: 15 years

Supreme warranties the wood components of the windows and doors for a period of 15 years after the date of installation. Supreme windows does not warranty wood components that are exposed to the elements in either their natural, painted or stained condition.

Transferability: Registered

If the original property owner sells the property in which Supreme product has been installed that is currently covered by this warranty, Supreme will extend warranty coverage to the new owner based upon the new owner registering in writing directly with Supreme within 90 days of title transfer. Please click here to submit the warranty transfer request.